Legal

Privacy Policy.

Version 1.0 · Last updated July 28, 2026

1. Purpose and Scope

The purpose of this Website Privacy Policy is to inform visitors and users of fiduciaos.ai about how we collect, use, and protect their personal information. This policy applies to all individuals who access our website or use our services. It outlines our commitment to transparency and the security of the data entrusted to us.

2. Roles and Responsibilities

  • Policy Owner: Responsible for maintaining this policy, ensuring it is updated annually, and handling privacy-related inquiries.
  • Engineering/IT Team: Responsible for implementing technical safeguards (e.g., encryption, access controls) on the website and backend systems.
  • Employees and Contractors: Responsible for following data handling procedures and respecting user privacy as defined in this policy.
  • Management: Responsible for overseeing the organization's privacy posture and ensuring adequate resources are allocated for compliance.

3. Procedures

3.1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked to you. This includes:

  • Personal Information: Name, email address, and company details provided via contact forms or account registration.
  • Usage Data: IP addresses, browser type, pages visited, and time spent on our site, collected through logs and analytics tools.
  • Cookies and Tracking: We use cookies to enhance user experience and analyze site traffic. Users can manage cookie preferences through their browser settings.

3.2. How We Use Your Information

We use the collected data to:

  • Provide and maintain our services.
  • Respond to inquiries and provide customer support.
  • Improve website functionality and security.
  • Comply with legal obligations and protect our rights.

3.3. Sharing and Disclosure

We do not sell your personal information. We may share data with:

  • Service Providers: Third-party vendors who assist in operating our website or providing our services (e.g., hosting providers, analytics).
  • Legal Requirements: When required by law, subpoena, or to protect the safety and rights of fiduciaos.ai and others.

3.4. Data Security

We implement administrative, technical, and physical safeguards designed to protect personal information from unauthorized access or disclosure. This includes:

  • Encryption of data in transit using TLS.
  • Encryption of sensitive data at rest.
  • Restricting access to personal data to authorized personnel with a business need.

3.5. Your Rights

Depending on your location, you may have rights regarding your personal information, such as the right to access, correct, or delete your data. Inquiries should be directed to the Policy Owner.

4. Compliance

This policy is designed to align with the SOC 2 Security framework and relevant privacy regulations (such as GDPR or CCPA where applicable). We perform regular assessments to ensure our data practices remain compliant with our commitments.

5. Training and Awareness

All employees and contractors with access to personal information are required to complete security and privacy awareness training upon hire and annually thereafter. This ensures they understand their responsibilities regarding data protection and user privacy.

6. Exceptions and Violations

Any exceptions to this policy must be approved by the Policy Owner and documented. Violations of this policy by employees or contractors may result in disciplinary action, up to and including termination, in accordance with our disciplinary procedures.

7. Review and Audit

This policy and our privacy practices are reviewed at least annually to ensure they remain accurate and effective. We may update this policy from time to time, and any changes will be posted on this page with an updated "Last Updated" date.

Questions about this document, or a request regarding your data? Contact us at aman@fiducia.ai.